Privacy Policy 隐私政策

1.Who We Are关于我们

Lee Wei Technologies Sdn. Bhd. (Registration No. 202601014171 / 1676269-K) is a private limited company incorporated in Malaysia, based in Penang. We design and build custom AI agents and AI-native software for businesses.

Lee Wei Technologies Sdn. Bhd.（公司注册号 202601014171 / 1676269-K）是在马来西亚注册成立的私人有限公司，公司位于槟城。我们专注于为企业设计与开发定制 AI Agent 与 AI 原生软件。

2.Personal Data We Collect我们收集的个人资料

We collect personal data that you voluntarily provide to us, including but not limited to:

我们仅收集您主动提供的个人资料，包括但不限于：

• Contact information — name, email address, phone number, company name, and job title.
• 联系信息——姓名、电子邮箱、电话号码、公司名称、职位。
• Communication content — messages, enquiries, and any information you share with us via email, WhatsApp, web forms, or other channels.
• 沟通内容——您通过电子邮件、WhatsApp、网页表单或其他渠道向我们发送的信息与询问内容。
• Business information — during a client engagement, information about your business processes, systems, and data necessary to design and build your solution.
• 业务信息——在合作项目期间，为设计与开发解决方案所需的业务流程、系统及相关资料。
• Technical data — basic browsing information such as IP address, browser type, and pages visited, when you use our website.
• 技术资料——当您访问本网站时收集的基本浏览信息，如 IP 地址、浏览器类型、访问页面等。

3.How We Use Your Data我们如何使用您的资料

We use your personal data for the following purposes:

我们在以下用途中使用您的个人资料：

• To respond to your enquiries and provide the information or quotes you request.
• 回复您的咨询、提供您所要求的信息或报价。
• To deliver, manage, and support the AI software development services you engage us for.
• 提供、管理及支持您所委托的 AI 软件开发服务。
• To send you operational communications related to projects, invoices, or contractual matters.
• 发送与项目、发票或合同相关的业务沟通信息。
• To improve our services and website, analyse usage patterns, and develop new offerings.
• 改进我们的服务与网站、分析使用情况、开发新产品。
• To comply with applicable legal and regulatory obligations in Malaysia.
• 遵守马来西亚相关法律与监管要求。

4.Sharing & Disclosure资料的共享与披露

We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

我们绝不出售、出租或交易您的个人资料。仅在以下有限情况下，我们才会共享您的资料：

• Service providers — trusted third parties (e.g. cloud hosting, AI model providers such as Anthropic or OpenAI, email and analytics tools) that help us deliver our services, bound by confidentiality obligations.
• 服务供应商——协助我们提供服务的可信第三方（如云端服务、AI 模型供应商例如 Anthropic 或 OpenAI、电邮与分析工具），均受保密义务约束。
• Legal requirements — when required by law, court order, or to protect our legal rights.
• 法律要求——当法律、法院命令要求，或为保护我们的合法权益时。
• Business transfers — in the event of a merger, acquisition, or sale of assets, with reasonable notice to affected individuals.
• 业务转让——若发生公司合并、收购或资产出售，将提前合理通知受影响的个人。

5.Data Retention资料保留期限

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Inactive enquiry data is typically deleted within 24 months. Client project data is retained for the duration of the engagement plus 7 years for tax and audit purposes, unless you request earlier deletion.

我们仅在实现收集目的所需的期间内保留您的个人资料，包括法律、会计或报告所要求的期限。无后续合作的咨询资料通常会在 24 个月内删除。客户项目资料将于合作期间内保留，并因税务与审计原因再保留 7 年，除非您要求提前删除。

6.Security资料安全

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and confidentiality agreements with our team and service providers. However, no system is completely secure, and we cannot guarantee absolute security.

我们采取合理的技术与组织措施，保护您的个人资料免遭未经授权的访问、修改、披露或销毁，包括传输加密、访问权限控制，以及与团队及服务供应商签署的保密协议。但任何系统都不能保证绝对安全，我们无法承诺百分之百的安全性。

7.Your Rights您的权利

Under the PDPA, you have the right to:

依据 PDPA，您享有以下权利：

• Access the personal data we hold about you.
• 访问我们持有的有关您的个人资料。
• Correct any inaccurate or incomplete personal data.
• 更正不准确或不完整的个人资料。
• Withdraw consent for our processing of your data at any time.
• 随时撤回对我们处理您资料的同意。
• Limit the processing of your personal data for direct marketing purposes.
• 限制我们将您的资料用于直接营销目的。
• Request deletion of your personal data, subject to legal retention requirements.
• 要求删除您的个人资料（受法律保留要求约束）。

To exercise any of these rights, contact us using the details in Section 11.

如欲行使上述任一权利，请通过第 11 节列出的联系方式与我们联系。

8.Cookies & Local StorageCookie 与本地存储

Our website uses minimal browser local storage to remember your language preference (English or Chinese). We do not currently use third-party advertising cookies or cross-site tracking. If we add analytics in the future, this policy will be updated accordingly.

我们的网站仅使用极少量的浏览器本地存储以记住您的语言偏好（英文或中文），目前不使用任何第三方广告 Cookie 或跨站跟踪技术。如未来引入分析工具，本政策将相应更新。

9.Third-Party Services第三方服务

Our website and services may link to or integrate with third-party platforms (e.g. WhatsApp, email providers, AI model APIs). These third parties have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party services.

本网站及我们的服务可能链接或集成第三方平台（如 WhatsApp、电邮服务、AI 模型 API）。这些第三方各有其独立的隐私政策，建议您单独阅读。我们对第三方平台的隐私行为不承担责任。

10.Changes to This Policy本政策的更新

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The "Last updated" date at the top of this page indicates when the latest revision was made. Continued use of our services after changes means you accept the updated policy.

我们可能会不时更新本隐私政策，以反映服务、业务或法律的变化。页首的"最后更新"日期表示最新修订时间。您在政策更新后继续使用我们的服务，即视为同意更新后的内容。

11.Contact Us联系我们

If you have any questions about this Privacy Policy, wish to exercise your rights under the PDPA, or have any concerns about how we handle your data, please contact us:

如您对本隐私政策有任何疑问、希望行使 PDPA 项下的权利，或对我们处理您资料的方式有任何顾虑，请联系我们：